Dear customer,

Gaz Métro Plus takes the directives of public authorities very seriously regarding preventive measures related to the COVID-19 outbreak. We assure you that the current situation does not affect our ability to serve you in the event of a heating or hot water failure. 

The health and safety of our employees, our customers, and our business partners is our priority. Consequently, we have implemented several measures to help reduce the risk of spread of COVID 19, while maintaining our essential activities.

Client Services Update 

Our customer service is open 24 hours and available to answer your questions and urgent service requests.

All service activities for heating or hot water failure are maintained for all our customers. Appointments that are considered non-urgent have been cancelled. These appointments are mainly for annual maintenance scheduled. Target customers have been contacted or will be contacted shortly

Gaz Métro Plus has implemented protection measures for our employees who are in contact with customers, following the recommendations of the Direction de la santé publique du Québec.

We thank you for your confidence in our team and our services. We will continue to monitor the situation and keep you informed as needed.