Timetable and service policy

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• Service Policy

Service Policy

Gaz Métro Plus offers its customers quality service that is superior to the competition and in line with their expectations, with respect to both customer service and work carried out at customers’ premises.

Service schedule

Our services are available 7 days a week, 365 days per year

 

Greater Montréal	Rate
From Monday to Friday from 7:00 a.m.  to 9:00 p.m.	Regular rate
From Monday to Friday from  9:00 p.m. to 7:00 a.m.	Double rate
From Friday 9:00 p.m to Monday 7:00 a.m.	Double rate
Holidays	Double rate

Regions	Rate
From Monday to Friday from 8:00 a.m. to 5:00 p.m.	Regular rate
From Monday to Friday from 5:00 p.m. to 8:00 a.m.	Double rate
From Friday 5:00 p.m. to Monday 8:00 a.m.	Double rate
Holidays	Double rate

During the peak period, from the first Monday of October to the fisrt Monday of April, a daily time range has been set aside for emergencies.